Privacy Policy
PRIVACY POLICY
Last Updated: August 17, 2026
MedLaw Injury Care Solutions respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
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1. INFORMATION WE COLLECT
We may collect the following types of information:
a. Personal Information You Provide to Us:
- Full name
- Email address
- Phone number (including mobile number)
- Mailing address
- Date of birth
- Case or claim information
- Any other information you voluntarily provide when contacting us or using our services
b. Information Collected Automatically:
- IP address
- Browser type and version
- Operating system
- Pages you visit on our website
- Date and time of your visit
- Referring website URLs
- Device information
c. Information from Third Parties:
We may receive information about you from referring law firms, medical providers, or other partners involved in your case management.
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2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To provide case management and medical coordination services
- To communicate with you regarding your case, appointments, and updates
- To send SMS messages (only if you have provided explicit consent)
- To process requests for medical records and bills
- To prepare demand packages and case summaries
- To improve our website and services
- To comply with legal and regulatory obligations
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3. HOW WE SHARE YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following limited circumstances:
- With law firms, medical providers, and specialists involved in your case, solely for the purpose of case management and treatment coordination
- With trusted service providers who assist us in operating our business (e.g., IT services, document management), provided they agree to keep your information confidential
- When required by law, court order, or governmental regulation
- To protect the rights, property, or safety of MedLaw Injury Care Solutions, our clients, or others
Important: Your phone number and SMS consent will never be shared with any third parties or affiliates for marketing or promotional purposes.
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4. SMS MARKETING CONSENT (REQUIRED BY TCR)
By providing your phone number and consenting to receive SMS messages from MedLaw Injury Care Solutions, you agree to receive text messages related to:
- Case management updates
- Appointment reminders
- Medical status alerts
- Treatment coordination notifications
YOUR PHONE NUMBER AND SMS CONSENT WILL NOT BE SHARED WITH ANY THIRD PARTIES OR AFFILIATES.
To opt out (cancel SMS): Reply STOP to [Phone number to be provided upon completion of number porting process].
For help: Reply HELP to [Phone number to be provided upon completion of number porting process].
Message and data rates may apply.
Messaging frequency may vary.
For more information, please review our full Terms & Conditions at: https://www.medlawinjurycaresolutions.com/terms-and-conditions
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5. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies to enhance your experience and analyze website traffic. You can choose to accept or decline cookies through your browser settings. Declining cookies may affect certain functionalities of our website.
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6. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
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7. YOUR RIGHTS
Depending on your location, you may have the following rights regarding your personal information:
- Right to access the personal information we hold about you
- Right to request correction of inaccurate information
- Right to request deletion of your information (subject to legal limitations)
- Right to withdraw consent for SMS communications at any time by replying STOP
To exercise any of these rights, please contact us using the information provided below.
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8. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.
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9. CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
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10. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date at the top. We encourage you to review this policy periodically.
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11. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
MedLaw Injury Care Solutions
Email: jen@medlawinjurycaresolutions.com
Phone: (630) 633-8280
Address: 5401 Patton Dr Ste 115, Lisle, IL 60532, USA